Privacy Policy.
Plain English. No surprises.
Effective date: July 16, 2026
What we collect
When you submit a form on this website — requesting a quote or applying to become a carrier — we collect the information you provide: your name, company name, email address, phone number, and shipment or carrier details such as origin, destination, equipment types, lanes, USDOT/MC number, and any message you include.
How we use it
We use this information only to respond to your inquiry and to provide our freight brokerage services — for example, preparing quotes, setting up carriers, and coordinating shipments. We may contact you by phone or email regarding your request.
What we don't do
We never sell your personal information. We don't share it with third parties except as needed to provide the services you request (for example, with carriers or partners involved in your shipment) or as required by law.
Data retention
We keep the information you submit for as long as needed to handle your inquiry, provide services, and meet our legal and record-keeping obligations.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you at any time.
Contact us about privacy
For any privacy questions or requests, email us at info@draybox.com or write to Draybox Inc, 5900 Balcones Drive, STE 100, Austin, TX 78731.